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Withdrawal Penalties and Procedures

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Withdrawal Penalty Policy

Financial penalties for withdrawing from a Learning Abroad Program, adding/dropping classes, and billing timelines are different from on campus activities or courses. You may be responsible for up to 100% of the billable program cost  as soon as you commit to your program. You will pay some fees to the University of Utah and other fees directly to third parties. Billable costs are charged directly to your U of U student tuition account. Non-billable costs are paid by the student directly to third parties. Non-billable costs may include, but are not limited to, flights, affiliate fees, personal expenses, books, supplies, passports, visas, medical visits, immunizations, etc. To calculate the withdrawal penalties for your program, see the schedules at the links below. Estimated billable and non-billable expenses can be found in the Budget Sheet on your program webpage (except for Affiliate Programs - estimated budgets for Affiliate Programs can be found on the Affiliate homepage).

All faculty-led & Global Internship Programs*

  Billable Program Costs Non-Billable Program Costs
Term of Program $500 is non-refundable ($400 is non-refundable for Global Health programs) 50% of the billable program cost is non-refundable starting on 75% of the billable program cost is non-refundable starting on 100% of the billable program cost is non-refundable starting on Non-billable costs are subject to the refund policies and timelines of the parties to which you make the payment.
Fall, Fall Break,  Academic Year Beginning when you commit to the program in the online Learning Abroad Application. 07/07/2018 07/15/2018 08/01/2018
Winter Break, Spring, Spring Break, Calendar Year Beginning when you commit to the program in the online Learning Abroad Application. 11/21/2017 12/07/2017 12/15/2017
Summer Beginning when you commit to the program in the online Learning Abroad Application. 03/21/2018 04/01/2018 04/07/2018

*Note: Many cultures and organizations do not issue refunds for any reason. The University begins making advanced, non-refundable reservations and incurring expenses as soon as you commit to your program in the online Learning Abroad Application, which is before billable costs appear on your student account.

All U of U Exchange Programs*

  Billable Program Costs Non-Billable Program Costs
Term of Program $500 is non-refundable
50% of the billable program cost is non-refundable starting on 75% of the billable program cost is non-refundable starting on 100% of the billable program cost is non-refundable starting on Non-billable costs are subject to the refund policies and timelines of the parties to which you make the payment
Fall Semester & Academic Year
Beginning when you commit to the program in the online Learning Abroad Application. 04/01/2018 04/07/2018 04/15/2018
Spring Semester & Calendar Year
Beginning when you commit to the program in the online Learning Abroad Application. 10/21/2017 10/28/2017 11/04/2017

*Note: The University agrees to accept an incoming student from one of our exchange partners when you commit to the program in the online Learning Abroad Application. The billable costs that you pay to the University of Utah are used to cover the tuition costs of the incoming student. In exchange for this arrangement, your host institution waives tuition costs for you. Even if you choose to withdraw from the program, the University of Utah will still incur tuition fees for the incoming student.

All Affiliate Programs*

  Billable Costs (U of U) Non-billable Costs (Third party/affiliate)
Term of Program $500 is non-refundable
Insurance Costs (CISI) are non-refundable starting on Withdrawal Deadlines and Penalties
Fall, Fall Break, & Academic Year Beginning when you commit to the program in the online Learning Abroad Application. 07/01/2018 Non-billable costs are subject to the policies of the parties to which you make the payment.  Penalties and withdrawal deadlines vary.  Contact the parties to which you make payments for information about withdrawal and refund policies.
Winter Break, Spring, Spring Break, & Calendar Year Beginning when you commit to the program in the online Learning Abroad Application. 12/01/2017
Summer Beginning when you commit to the program in the online Learning Abroad Application. 04/15/2018

*Note: Learning Abroad provides benefits and services to assist you throughout the application process. Withdrawal penalties for billable costs are incurred after you commit to the program in your online Learning Abroad application. 

Temporary Academic Travel Experience (TATE)*

  Billable Costs (Learning Abroad) Non-billable Costs
Term of Program $200 payment plus insurance costs are non-refundable Withdrawal Deadlines and Penalties
Fall, Fall Break, & Academic Year Beginning when you commit to the program in your online Learning Abroad Application.

Non-billable costs are subject to the policies of the parties or departments to which you make the payment.  Penalties and withdrawal deadlines vary.  Contact the parties or departments to which you make payments for information about withdrawal and refund policies.

You are responsible for adhering to the add/drop dates listed in the University Academic calendar.

Winter Break, Spring, Spring Break, & Calendar Year Beginning when you commit to the program in your online Learning Abroad Application.
Summer Beginning when you commit to the program in your online Learning Abroad Application.

 

*Note: Learning Abroad provides benefits and services to assist you throughout the application process. Withdrawal penalties for billable costs are incurred after you commit to the program in your online Learning Abroad application. 

U Global Campuses*

 

Billable Costs

Non-Billable Costs
Term of Program $500 is non-refundable
50% of the billable program cost is non-refundable starting on 75% of the billable program cost is non-refundable starting on 100% of the billable program cost is non-refundable starting on Tuition Charges Non-billable costs are subject to the policies of the parties to which you make the payment.  Penalties and withdrawal deadlines vary.  Contact the parties to which you make payments for information about withdrawal and refund policies.
Fall Semester & Academic Year Beginning when you commit to the program in the online Learning Abroad Application. 07/11/2018 07/18/2018 08/01/2018 You are responsible for adhering to the add/drop dates listed in the University Academic calendar.
Spring Semester & Calendar Year  Beginning when you commit to the program in the online Learning Abroad Application. 11/21/2017 12/07/2017 12/15/2017 You are responsible for adhering to the add/drop dates listed in the University Academic calendar.
Summer  Beginning when you commit to the program in the online Learning Abroad Application. 03/21/2018 4/01/2018 4/8/2018 You are responsible for adhering to the add/drop dates listed in the University Academic calendar.

*Note: Learning Abroad provides benefits and services to assist you throughout the application process. Withdrawal penalties for billable costs are incurred after you commit to the program in your online Learning Abroad application.

If you withdraw your application before you commit to the program in the online application, you will receive a full refund of the initial program payment. You will continue to accrue withdrawal penalties until you follow the Student Withdrawal Steps provided on our website.

If you withdraw from your program, you are responsible for any non-billable expenses that you incur. It is the student’s responsibility to negotiate refunds for non-billable program costs. To avoid non-billable penalties, consider purchasing trip insurance. All late fees are non-refundable and are not put towards the billable program cost. Students are not exempt from withdrawal penalties for failing to read information or follow instructions, incorrectly withdrawing from a program, poor academic or financial planning, visa or passport issues, and not meeting the eligibility requirements for your program. If you are awarded an OGE scholarship, you will be subject to the penalties outlined in the scholarship terms. Withdrawal penalties also apply to program dismissal.

Student Withdrawal Steps

Before withdrawing from your program, review the Withdrawal Penalty Policy. The process for withdrawing from a program depends on the status of your application. It is your responsibility to withdraw from any classes in which you have enrolled. Failure to withdraw from classes could result in a failing grade or permanent mark on your transcript.

The date of your withdrawal is determined by the date and time on which you complete the process:

Pre-Decision Applicants: Log into your Learning Abroad Application and click the Withdraw button next to your program title.
Post-Decision Applicants: Click here to submit your online.                

You will continue to accrue withdrawal penalties until you follow the Student Withdrawal Steps. Notifying your Faculty Director or another University of Utah office will not withdraw you from the program. Within 10 business days of receiving your withdrawal, Learning Abroad will email you an official calculation of withdrawal penalties sent to your Umail account. It is your responsibility to withdraw from any courses in which you are enrolled.

Appeal Withdrawal Penalties

To appeal withdrawal penalties, follow the instructions provided to you in the Notification of Withdrawal Penalties email sent to your Umail account. Appeals must be submitted to Learning Abroad within 10 business days of when this email is sent. Students are encouraged to review the Withdrawal Penalty Policy before submitting an appeal. Your appeal must be made on the basis of circumstances beyond your control. Examples of circumstances beyond your control include:

Death in the immediate family
Life threatening situations
Sudden medical conditions
Military leave

Students are required to provide documentation supporting their appeal. Submitting a petition does not entitle you to a refund. Learning Abroad reserves the right to consult with other individuals and offices involved in your appeal before making a decision. Petitions are considered on a case by case basis. Be aware that it may take 6 – 8 weeks to make a decision regarding an appeal.

Program Cancellation Policy

If your program is cancelled by the University of Utah, you are eligible for a full refund of the billable program costs. Students are responsible for negotiating refunds for any non-billable services or items. To avoid non-billable penalties, consider purchasing trip insurance. You can also reserve a refundable airline ticket to avoid charges.

Last Updated: 10/2/17